Last updated: January 06, 2022

Thank you for shopping at drmalpani.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Malpani Infertility Clinic or Malpani Nursing Home, Address: Jamuna Sagar, Shahid Bhagat Singh Rd, opp. Sahakari Bhandar, Azad Nagar, Colaba, Mumbai, Maharashtra 400005.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to drmalpani, accessible from https://drmalpani.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

You are entitled to cancel Your Order within 24 hours of placing the order without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: info@drmalpani.com

By phone number: +919867441589

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

In order for the Goods to be eligible for a return, please make sure that:

The following Goods cannot be returned:

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Address: Jamuna Sagar, Shahid Bhagat Singh Rd, opp. Sahakari Bhandar, Azad Nagar, Colaba, Mumbai, Maharashtra 400005

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

In accordance with YouTube’s Privacy Policies, we are utilizing the YouTube API solely for informational purposes for our patients. This usage is conducted under strict adherence to YouTube’s privacy guidelines.

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@drmalpani.com

By phone number: +919867441589