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Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and interact with our websites, including [drmalpani.com, ivfindia.com, donorembryos.in, donoreggs.in], as well as our social media channels, including our Instagram channel with the username [ivf.malpani.clinic] and our YouTube channel (collectively referred to as "we," "us," or "our"). We are committed to ensuring the privacy and security of your personal information. By accessing or using our websites or interacting with our social media channels, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect:

1.1 Personal Information:

We may collect personal information from you when you voluntarily provide it to us. The types of personal information we collect may include, but are not limited to:

  • Your name, gender, and contact information (e.g., email address, phone number).
  • Demographic information, such as your age, occupation, and location.
  • Medical information relevant to fertility issues or your specific situation.
  • Any other information you choose to provide us.
1.2 Automatically Collected Information:

When you visit our websites or interact with our social media channels, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include:

  • Your IP address and location.
  • Browser type and version.
  • Operating system type and version.
  • Referring website or source.
  • Date and time of your visit.
  • Pages you visit and the duration of your visit.
  • Social media interactions, comments, and engagement.

We may use cookies, web beacons, and other similar technologies to collect this information. You can control the use of cookies through your browser settings.

2. Use of Information:

We may use the collected information for the following purposes:

  • To provide you with the requested services and information related to IVF, infertility, and reproductive health.
  • To personalize your experience and improve the content and functionality of our websites and social media channels.
  • To send you informational updates, news, articles, promotions, or other relevant communications.
  • To analyze and understand how our websites and social media channels are used, identify trends, and improve their performance.
  • To respond to your inquiries and provide support.
  • To prevent fraud, protect our rights and interests, and comply with applicable laws and regulations.
3. Disclosure of Information:

We may disclose your personal information in the following circumstances:

  • To our trusted service providers, who assist us in operating our websites, managing social media channels, and providing the requested services (e.g., email delivery, analytics).
  • To medical professionals within Malpani Infertility Clinic for the purpose of providing relevant information and services.
  • In response to a legal obligation, such as a court order or governmental request.
  • If we believe that disclosure is necessary to protect our rights, property, or safety, or that of others.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices:

You have the right to control how we use and disclose your personal information. You can exercise the following rights:

  • Opt-out of receiving promotional communications: You can unsubscribe from our newsletters or promotional emails by following the instructions provided in the email or contacting us directly.
  • Update or correct your personal information: You can request to update or correct any inaccurate or incomplete personal information we hold about you.
  • Access or delete your personal information: You can request a copy of the personal information we hold about you or ask us to delete it, subject to legal limitations and exemptions.
6. Third-Party Websites and Social Media Platforms:

Our websites and social media channels may contain links to third-party websites and may be hosted on third-party platforms. This Privacy Policy applies only to our websites and social media channels. We are not responsible for the privacy practices of these third-party websites and platforms. We encourage you to read their privacy policies before providing any personal information to them.

7. Children's Privacy:

Our websites and social media channels are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child, please contact us, and we will take appropriate steps to delete it.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our websites. We encourage you to review this Privacy Policy periodically for any updates.

9. YouTube API Services & Google Privacy Policy:

We adhere to the privacy policy established by Google and also comply with the terms and conditions of the YouTube terms of Services when showcasing a YouTube video gallery on our website. By doing so, we ensure that we respect user privacy and meet the guidelines and requirements set by Google for utilizing their Google Privacy Policy. This reflects our commitment to maintaining a privacy-conscious and compliant approach when integrating YouTube content into our website.

10. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:

By using our websites or interacting with our social media channels, you signify your consent to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our websites or interact with our social media channels.

Authored by : Dr Aniruddha Malpani, MD and reviewed by Dr Anjali Malpani.